Sony Customer Service

If you know or don't know (or even care) I have been plagued by a faulty Sony Blu-Ray player over the last couple of months. I returned it - they couldn't fix it - I paid for an upgraded model - they lost my order - I called back - the customer rep didn't speak English - I called back again - they lost my order again - I got a migraine - they didn't care - this goes on and on - but I will not bore you any further - etc.

It's been super fun! Every time I speak with one of the customer reps, I imagine old reruns of Walker Texas Ranger. Then, as if I'm Chuck Norris myself, I imagine it's my size eleven Adidias that's at the blunt end of around-house that connects with their phone headset mugs - sending their incompetent asses bouncing around inside the cubicle like a raquetball.

Ahhh, bliss.

If you ever thought I was a Sony hater before (see my previous blog for the lowlights of 2006), then you were sadly mistaken. I am on a mission now. Currently I am sitting on hold (43 minutes and counting), which is my 8th time to call counting the original problem on December 6th. So far I've called this particular CSR out on so many lies, that we might as well meet at 3:10 at the flag and have an ol' fashion after school fight. I am ready. I might even punk out and try to hit her with my lunchbox. I've had it with these people!

All I know is that if I have to blog again about Sony CSRs or their crap-tastic technology, then it will likely spell doom for my patience. I see a spinning scissor kick in some unlucky person's future.

Now to level out and re-center myself, my zen moment . . . .